Tourism and Hospitality have been identified as one of the fastest growing enterprises all over the globe, especially in developing countries, and their importance has been fully recognised because of the tremendous potentials to provide employment, yield tax revenue, earn foreign exchange and promote ancillary and support enterprises, while considering the horizon of the client as they also lead to development of industrially backward regions.
The Director-General of National Institute for Micro, Small and Medium Enterprises (NI-MSME), Hyderabad, India, Chandrasekhar Reddy, stated this recently while welcoming international delegates of the Tourism and Hospitality Management Class of the 2016 International Programme (Phase IV) on Tourism Hospitality and Management Sponsored by the Ministry of Internal Affairs, Government of India.
He said being a service enterprise, which calls for planned and developed methodology on scientific lines to give professional and human touch, it requires proficient training, such as equipping workers with modern concepts, techniques, methods and managerial skills to meet the challenges in today’s fast changing environment.
According to him, serving in the Tourism and Hospitality sector calls for efficient and effective communication skills to bridge the gap between the service provider and the clients, and that it is in this context that the Tourism and Hospitality Management Class of the 2016 International Programme (Phase IV) becomes relevant for those who are working or aspiring to work in the sector.
Thirty-two participants from different countries are represented, namely, Afghanistan, Cambodia, Cote D’Ivoire, Egypt, El-Salvador, Fiji, Gambia, Ghana, Guatemala, Mali, Mauritius, Namibia, Peru, Russia, Sierra Leone, Tajikistan, Tanzania, Uzbekistan, and Nigeria, which has six delegates, including, Mr. Abiodun Ademola Bolarinwa (Assistant Director, Federal Department of Rural Development, Abuja), Ms Ese Priye Ighovojah (Tourism Officer II), and Ms Udochuwuka Ezeribe (Senior Cultural Officer, NICO Lagos).
Reporting from India